By purchasing the Starter Sprint coaching package from POE Global Coaching, you (“Client”) agree to the following terms and conditions:

1. Description of Coaching

Coaching is a professional partnership between the client and coach, designed to inspire and support the client in achieving personal or professional goals. Coaching is not therapy, medical treatment, legal counsel, or financial advice.

Clients are solely responsible for their own decisions, actions, and results. If under the care of a mental health professional, clients are encouraged to inform them of the coaching engagement.

2. Sessions

The Starter Sprint includes three (3) coaching sessions to be completed within a four-week period. Sessions are approximately 60 minutes and held via Zoom unless otherwise agreed upon.

Clients are responsible for scheduling sessions. Missed, canceled, or late sessions do not roll over and may be forfeited if not used within the 4-week window.

3. Cancellations

Clients must provide at least 24 hours’ notice to reschedule a session. Sessions canceled with less than 24 hours’ notice may not be rescheduled and will be considered used.

4. Confidentiality

All client information is kept strictly confidential unless:

• Disclosure is required by law.

• There is a risk of harm to self or others.

• The client consents to the sharing of information for professional credentialing purposes.

Coaching sessions may not be recorded or shared without prior written consent. Occasionally, the coach may request permission to record a session for internal training purposes only.

5. Payment and Refund Policy

Full payment is required at the time of purchase. Coaching fees are non-refundable, regardless of whether all sessions are used.

Coaching is designed to challenge and support clients. Fear, resistance, or discomfort may arise during the process, and clients are encouraged to work through these experiences with support from their coach.

6. Intellectual Property

Any materials shared during the coaching relationship are for personal use only and may not be copied, shared, or distributed without express permission from POE Global Coaching.

7. Client Responsibility

Clients are expected to:

• Show up on time and fully present for each session.

• Communicate openly and honestly.

• Complete any action items or practices between sessions to maximize the coaching impact.